Hope you are Doing Well
Hiring for Office 365 Admin at Atlanta, GA
- 3-5 years of experience with Office 365
- Extensive knowledge of Microsoft Office tools, including not limited to MS Teams, Outlook, OneDrive
- Extensive knowledge with both client and cloud based Office 365 tools
- Must be an effective communicator, both orally and written and ability to Convert technical information for non-technical colleagues
- Experience with ITIL compliant Service Desk tool such as ServiceNow
- Managing a high volume of calls and completing them within the agreed SLA.
- Solving complex problems escalated from 1st line support person.
- Ability to be a team player who can manage their time efficiently and prioritize or escalate technical issues to ensure a prompt closure and a good communicator.
Thanks & Regards
iTech US, Inc. | www.iTechUS.net
Desk: 732-979-2104 Ext. 159