Looking for Applications Systems Analyst_10+ years of Exp at Denver CO_Local Only


From:
ismail,
GITF
ismail@globalitfamily.com
Reply to:   ismail@globalitfamily.com

Estimated Duration: 08/01/2020 – 06/30/2021

Requisition Name: Applications Systems Analyst I

Customer: CO CDHS

Denver CO

Client Rate: $/hr on C2C

Local Only

Description

CDHS manages an online case management system called Trails which governs all child welfare-related data in the state of Colorado. CDHS is currently modernizing the Trails application for improved performance and functionality for all user groups. During the modernization process, user support has become a key concern of CDHS, and consequently, Operational Analyst roles have become necessary to address and mitigate user support issues.

CDHS seeks two full-time equivalent resources that will deliver on three key work activities as follows:

  • User Support and Management: Manage, triage and prioritize all incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues.
  • Resolution Management: Liaise between OIT and DCW Program staff for relevant operational issues to determine most appropriate path to resolution.
  • Project Implementation Assistance: Support project team members and engage with Trails system users for implementation activities, including gathering requirements, user support, communication, and training. Engage with Trails system users to perform workflow testing and help coordinate product deployments.

Qualifications

 

Type

 

Qualification

 

Description

 

Competency

 

Experience

 

Required

   
 

Skills

 

Communication skills both verbal and written

 

 

 

Advanced

 

 

 

No

   
 

Skills

 

Data Analysis

 

 

 

Advanced

 

 

 

No

   
 

Skills

 

Oracle

 

 

 

Proficient

 

 

 

No

   
 

Skills

 

Presentation skills

 

 

 

Advanced

 

 

 

No

   
 

Skills

 

SAP (ERP)

 

 

 

Proficient

 

 

 

No

   
 

Skills

 

SQL

 

 

 

Proficient

 

 

 

No

   
 

Skills

 

UML

 

 

 

Proficient

 

 

 

No

   

 

Thanks & Regards,

MD.ISMAIL(Imraan)

Technical Recruiter

Global IT Family LLC

D: 518-750-0234

Email: ismail@globalitfamily.com

Site: www.globalitfamily.com

Leave a Reply

Your email address will not be published. Required fields are marked *

© BBA Projects